

Our insurance
Cancellation insurance
Premium Insurance
Benefit from the many advantages of our premium insurance: quick and easy cancellation, no reason, no justification, no steps to take, response from your insurer within 48 hours.
Premium Insurance in a nutshell...
Event covered: Your inability or unwillingness to leave, whatever the reason.
Examples of events: Broken leg, fear of another Covid-19 wave, change of mind, etc. Any reason is valid.
Reimbursement: Reimbursement of cancellation fees with deduction of a deductible of 30% with a minimum of 50€.
Conditions : No documents or receipts required, no minimum, refund by credit card, cancellation possible up to and including the day of departure.
Supporting documents : None
Find out more about our Premium Insurance Terms and Conditions and the associated IPID.
Assurance Confort
Assurance Confort in a nutshell...
Event covered: Any unforeseeable event beyond your control that prevents you from leaving.
Example of events : Illness, obtaining salaried employment, death of a close relative, redundancy, court summons, etc...
Reimbursement: Reimbursement of cancellation costs less a deductible of €30 for medical reasons, 20% with a minimum of €50 for all other reasons.
Conditions : Proof to be provided, refund by credit card, cancellation possible up to and including the day of departure.
Proof to be provided: List of documents required to justify cancellation of stay
Find out more about the General Conditions of our Comfort Insurance and the associated IPID.
Would you like to make a claim?
Please send us your cancellation request by e-mail to info@ushuaia-villages.com and make your claim or holiday interruption declaration by clicking here